Information We Collect

When you book appointments or visit our barbershop, we collect information that helps us serve you better. We're upfront about what we gather and why we need it.

• Your name, phone number, and email address for appointment scheduling
• Service preferences and hair type information to personalize your experience
• Payment information processed through secure third-party processors
• Communication history including appointment confirmations and service feedback

Our website automatically collects certain technical information to improve your browsing experience and analyze site performance.

• IP address and device information for security and analytics
• Browser type and operating system details
• Pages visited and time spent on our website
• Referral sources and search terms used to find us

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering quality barbershop services and maintaining our business relationship with you.

Information Type	Primary Uses	Retention Period
Contact Details	Appointment scheduling, service reminders, important updates	Active customer period plus 2 years
Service Preferences	Personalizing your appointments, tracking service history	Duration of customer relationship
Payment Data	Processing transactions, managing billing inquiries	7 years for tax and legal compliance
Website Analytics	Improving site performance, understanding visitor behavior	26 months maximum

Data Sharing and Third Parties

We work with trusted service providers to deliver our services effectively. Here's who may have access to your information and under what circumstances.

• Appointment Scheduling Platform: Manages bookings, sends confirmations, and maintains your appointment history
• Payment Processors: Handle credit card transactions securely without storing your payment details on our systems
• Email Communication Service: Delivers appointment reminders and occasional service updates
• Website Hosting Provider: Maintains our website infrastructure and ensures reliable online presence

We may disclose your information when required by law or to protect our legitimate business interests, such as responding to subpoenas, court orders, or preventing fraudulent activity.

All third-party providers we work with are bound by confidentiality agreements and must meet our standards for data protection and security.

Your Privacy Rights

You have several rights regarding your personal information. We've made it straightforward to exercise these rights and will respond to your requests promptly.

You can request to see what personal information we have about you and ask us to correct any inaccuracies. Most basic information can be updated directly when you book your next appointment.

If you want to transfer your service history to another provider, we can provide your data in a commonly used format. This includes your appointment history, service preferences, and contact information.

You can ask us to delete your personal information, though we may need to retain certain records for legal and business purposes, such as tax documentation and service history for quality assurance.

You can opt out of promotional emails at any time by clicking the unsubscribe link in any marketing message or by contacting us directly. Essential communications about your appointments will continue as needed for service delivery.

Data Security Measures

We take protecting your information seriously and have implemented multiple layers of security to safeguard your data both online and in our physical location.

• SSL encryption for all website communications and data transmission
• Regular security updates and patches for all systems and software
• Secure password requirements and multi-factor authentication for staff accounts
• Regular backups stored in encrypted, offsite locations
• Network firewalls and intrusion detection systems

Our barbershop and office areas where customer information is stored have restricted access. Paper records are kept in locked filing systems, and computer screens are positioned away from public view.

All team members receive training on privacy practices and are required to maintain client confidentiality. Access to customer information is limited to staff members who need it for their job responsibilities.

While we implement strong security measures, no system is completely foolproof. In the unlikely event of a data breach, we will notify affected customers promptly and take immediate steps to secure the compromised information.

Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our site.

• Essential Cookies: Required for basic website functionality, including appointment booking and contact forms
• Performance Cookies: Help us understand which pages are most popular and how visitors navigate our site
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website features, but essential functions like viewing our services and contact information will still work.

We use Google Analytics to understand website traffic patterns, but we've configured it to anonymize visitor IP addresses and respect do-not-track browser settings where possible.

Children's Privacy

Our services are intended for individuals of all ages, and we welcome young customers accompanied by parents or guardians. However, we do not knowingly collect personal information from children under 13 without parental consent.

When booking appointments for minors, we collect information from the parent or guardian who makes the appointment. This typically includes the child's name and any relevant service preferences or special considerations.

Parents or guardians can review, modify, or delete information we have collected about their children by contacting us directly. We're happy to work with families to ensure their privacy preferences are respected.

Changes to This Privacy Policy

We may update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify customers through email or by posting a notice on our website.

Minor updates, such as clarifications or formatting improvements, may be made without advance notice. We encourage you to review this policy periodically, especially if you have concerns about how your information is handled.

Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, please contact us to discuss your concerns or to request account closure if preferred.